About Us

Andy
Francine

Francine Kreba

I’m Francine Kreba, owner of Downes Associates.  I am sharing with you a little of my background, my cleaning experience, and abilities.

I have been in the cleaning industry for 15 years.  I started my own company 2 years ago and have been blessed enough to watch it grow mostly due to the exceptional hard work, dedication and values I live by.  I am very personal, honest, loyal, trustworthy, and this is a very positive reflection to my clients and employees — working with others to achieve a common goal, success!

I love serving my community. My hobbies are singing, dancing, reading, and spending time at my trailer in Fairmont, Hoodoo Mountain Resort with family and friends.  I’m exceptionally outgoing and comfortable meeting and dealing with the public.  I have a very positive attitude and work well in a team or alone.  Adept at multi-tasking, I am able to keep calm and work under pressured conditions.

I have over 10 years experience in customer service, a very professional manner and appearance, and smile all the time. I make customers feel appreciated, valued and respected.  My purpose and passion is customer satisfaction by providing safe and quality cleaning products and services, with courtesy and prompt service.  I care about each and every client and like making them happy to know that they have the best cleaning services possible because I care about their individual needs and cater to their lifestyle.

WE TAKE PRIDE IN OUR WORK!!

Andy Thomas

I have been in the cleaning industry for several years now.  I had knowledge of it when my mother owned a janitorial service and I started to learn the industry as a teen.

I am meticulous, and always go beyond my expectations when I do a job.  I can do all aspects of cleaning, but my main expertise and focus is in commercial and post-construction cleaning. 

I have grown in this industry and have strong leadership qualities, and my employees look up to my expectations.  I believe a good part of my cleaning knowledge also comes from my education. I am a “Red Seal Chef”, which taught me organizational skills, team work, and cleanliness skills.  I enjoy cooking and it has become a hobby while cleaning has become my focus and career goal.

I also love to spend time with my soul mate and my family, as well as having strong ties to my community and church.

I have good customer services skills and will go out of my way to please our clients and like our motto, “WE TAKE PRIDE IN OUR WORK!”